Shipping policy
- All orders typically arrive 7-10 days from the time your order was placed.
- All orders are processed within 2 to 3 business days (excluding weekends & holidays) followed by 5–7 day transit time.
- You will receive an email notification when your order has been processed and another notification that follows when your order has shipped.
Free Shipping!
We offer FREE shipping to all US customers with orders over $65 (not including taxes).
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Local delivery & In-store pickup
We do not offer local delivery or in-store pickup on any of our products at this time.
International Shipping
We offer international shipping. Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Tedeschi Studio, LLC. is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, you can login to your Tedeschi Studio, LLC. account to check status or please contact us at support@tedeschi.studio with your name and order number, and we will look into it for you. Additional contact information is located on our contact page.
Shipping to P.O. boxes
We have carriers available to us that will allow you to have your order shipped to P.O. boxes.
Illinois Taxes
Your purchase may be taxed. For Illinois retail sales, shipping and handling charges for taxable goods are generally taxable when 1) the charges are not separately stated on the contract or invoice, or 2) the charges are separately identified but the seller doesn’t offer the purchaser the option to receive the property in any manner except by delivery from the seller (i.e., no pickup option is given)
Refunds, Returns, and Exchanges
Our full return policy is available for you to review.
HOLIDAY SEASON:
During the busy year-end holiday season, we want to make sure your products arrive before Christmas. Please take note of the following shipping deadlines for our products available on our Christmas Shipping Deadlines page.
If you have any further questions, please don't hesitate to contact us at support@tedeschi.studio.